Social media use
John T. Snead: "Social media use in the U.S. Executive branch". In: Government Information Quarterly 30 (2013) 1, S. 56 – 63: "This exploratory study examines Executive agency use of social media and public participation with the media. Findings indicate that most agencies reviewed do use social media. The public does interact with the media and some agencies experience high overall participation levels; however, there are some issues with agency use of social media and public participation with the media".